Legal Notice

Business Name: Howdy Hides
Legal Owner: Joanne Grinnell
Business Structure: Sole Trader
Correspondence Address: Howdy Hides, Unit 164774, PO Box 7169, Poole BH15 9EL, United Kingdom
Email: hello@howdyhides.co.uk
Country of Registration: United Kingdom

Howdy Hides is a sole trader business operating in the United Kingdom.

PRIVACY POLICY

This Privacy Policy explains how Howdy Hides collects and uses personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. What Data We Collect

We may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely via PrestaShop payment providers)

2. How We Use Your Data

We use your data to:

  • Process and deliver orders
  • Communicate regarding your purchase
  • Respond to enquiries
  • Comply with legal obligations

3. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract (to fulfil your order)
  • Legal obligation (tax and accounting records)
  • Legitimate interests (customer service and fraud prevention)

4. Data Sharing

We may share your information with:

  • Payment processors
  • Delivery companies (Parcel2go)
  • Accountants or legal authorities if required by law
  • We do not sell your personal data.

5. Data Retention

We retain order records for up to 6 years for tax and accounting purposes, as required by UK law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Request correction
  • Request erasure
  • Restrict processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

7. Contact

For privacy-related enquiries, contact: hello@howdyhides.co.uk

8. Payment Processing

Payments on this website are processed securely via PrestaShop using integrated third-party payment providers.

We accept payments via:

  • PayPal
  • Debit and credit cards (processed securely via PayPal)
  • Google Pay

When you choose one of these payment methods, your payment details are processed directly by the relevant provider. We do not store or have access to your full card details.

These providers may collect personal data including:

  • Name
  • Billing address
  • Email address
  • Payment information
  • IP address
  • Transaction details

This data is processed for the purpose of:

  • Completing your transaction
  • Fraud prevention
  • Legal and regulatory compliance

Payment providers act as independent data controllers for the data they process. We recommend reviewing their respective privacy policies for more information on how they handle your personal data.